News Release
 March 12, 2020
CONTACT: Kathy Sautter
716 635 5577

As your hometown grocery store, Tops prides itself in having the products you need at affordable prices especially when together, we as a community, are faced with a challenge. Our teams are working hard to keep our stores clean, open, and stocked.

The health and well-being of our associates and customers is our first priority. Our internal Crisis Management Team that has been in place for decades, has been preparing for the COVID-19 event since January and is closely monitoring the developments and making adjustments accordingly. You’ll find that this team, along with the direction of senior management, has taken many steps to protect our customers and associates.

In all our Tops stores, we have: • increased communications with our stores and associates and reiterated proper sanitation procedures • added extra supplies like hand sanitizer, disposable gloves, and disinfectants to help combat the spread of germs • increased cleaning cycles especially in commonly used areas like cashier stations and self-checkouts • increased the frequency of sanitizing and cleaning of food contact surfaces, pharmacy counters, restrooms and breakrooms.

Our supply chain teams have also been working around the clock to ensure that the food, cleaning supplies, household essentials, and pharmaceuticals that our customers need are reaching our stores as quickly as possible and are available to purchase in-store, with grocery pick-up, or by delivery.

We understand the growing concern and will continue to maintain open communication with you. Should you have any questions or concerns we welcome you to contact our consumer affairs department at 1-800-522-2522 or click here to learn more.


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