News Release
 September 16, 2020
CONTACT: Kathy Sautter
716 635 5577

Home to Only Starbucks in Hamburg & New Shop & Scan Technology

Williamsville, N.Y. – We recognize that over the past several months, a lot has changed. Not only in the world around us and how we greet each day but also here at your neighborhood Tops Markets as well. While Tops has adjusted to the times with enhanced safety measures to ensure your well-being, as well as that of its associates, we also have been busy renovating our South Park Ave. store for its grand re-opening. Today, Tops is proud to announce a major $3 million renovation project is complete at its store located at 6150 South Park Ave, Hamburg, NY. This marks the eleventh renovation for the supermarket chain over the past year and is part of its $40 million capital improvement plan.

Tops Friendly Markets will virtually cut the ribbon on this impressive 85,000 sq. ft. store on Sunday, September 20, 2020 at 11:00 am. To see some of these exciting renovations, visit us in- store, on our facebook page (@TopsFriendlyMarkets) or at our website, Almost everything inside and outside of the store has been touched. From updated new exterior paint with decorative awnings and an enhanced facade, completely remodeled fuel station and all new landscaping, to energy efficient equipment, digital menu screens, LED lighting, and a whole new interior décor, these enhancements give the store a refreshed and warm appearance.

Jeff Winter, store manager for this Tops location noted that “with all of our new amenities, our expanded signature floral, fresh fried donuts and signature cakes, to our wider selection of specialty and imported cheeses to our Tops Fresh Brew Market with plenty of local beers, guests are sure to enjoy all of our enhanced offerings.”

As you continue your visit, you’ll feel the freshness in the expanded produce area featuring a fresh prep cut fruit and vegetable station. Tops partnership with over 200 local growers, includes several of our neighbor’s right here in Western New York, bringing the freshest local produce straight from the farm to your table. Tops prides itself on carefully selecting, inspecting, and ensuring your produce arrives at the peak of perfection. Tops is also a proud supporter of product grown by New York State farmers who adhere to the New York State Grown and Certified program’s requirements, which includes verification of safe food handling practices and participation in environmental sustainability programs.

The newly remodeled bakery now offers a wider selection of detailed custom cakes and confections for weddings and special occasions as well as an expanded assortment of freshly baked breads, pastries, and signature fresh fried donuts. Throughout the store, shoppers will also see an increase of antibiotic-free meat, plant based options, fresh on-site sushi, and sustainable seafood selections, along with a wider selection of certified organic and gluten-free offerings including natural bulk dry beans, rice and grains.

To stay hydrated there is an expanded section of the store dedicated to waters, seltzers, and sparkling waters, including many imported varieties, which are on trend. Love local beer? Tops took to heart the surge in supporting local breweries and enhanced not only the selection of local favorites, but their overall offerings in the Brew Market. And now shoppers can even get all of their favorite traditional and craft beers, hard ciders, and seltzers delivered right to their homes.

The stores remodel includes the Pharmacy, with flu shots now available, that has a new, safe and convenient waiting area which provides a wide variety of services to the community seven days a week. Tops is committed to making it easy to get every healthy thing you need in one quick stop and offers a number of immunizations, is an authorized administer of the Department of Motor Vehicles' Vision test, provides low prescription prices along with the GoodRx app, and accepts over 3,000 insurance plans!

Tops shoppers can also save time by utilizing Tops Grocery Pick-up and Delivery services. With fast, online ordering, get your favorite items and the best deals in town that you love delivered from our store to your door in as little as an hour. Customers can visit and enter their zip code to get started.

NEW In-Store Starbucks Café-Home to Only Location in Hamburg Tops is proud to be home to the only Starbucks location in Hamburg! Located right in store, this location now marks the second franchise agreement that Tops has made with Starbucks since 2016, with a third location opening in fall 2020 at the Tops located at 65 Grey Street in East Aurora, NY. The first Starbucks franchise location, which opened in the Tops store in Rhinebeck, NY was also the recipient of the outstanding Starbucks franchise award in 2019.

“Having a Starbucks Coffeehouse in-store for our shoppers enhances their overall shopping experience,” said John Persons, president and chief operating officer for Tops Friendly Markets. “The state of the art design will entice shoppers to try the wide array of offerings that Starbucks enthusiasts love. From their full menu of coffee and teas and Nitro drinks, to their full assortment of bakery, merchandise, and snack items, these in store locations will have it all.”

Additionally, shoppers will also be able to buy Starbucks merchandise including drinkware, whole bean coffee and pods, as well as earn Starbucks rewards (including Star Challenges) all while also earning Tops Gas points. Coming soon, customers will even be able to make purchases with their Starbucks App! The coffeehouse will be open from 6:00 am -8:00 pm so that shoppers as well as associates can enjoy a beverage or food item throughout the course of their day.

Shop & Scan Technology Enhances Shopping Experience

Now more than ever customers are looking for contactless options for their shopping experience. Tops recently introduced a new Shop + Scan app in its East Amherst, NY store and is pleased to add this service in this second location in Hamburg. Tops Shop + Scan is a new, convenient way to shop at Tops! Simply use your phone to scan and then bag your items as you shop. While shopping, the user will see a running total and watch their savings and rewards automatically apply. When finished, they simply visit any pay station for an expedited check out!

“We are excited to bring this innovative new technology to the residents of Hamburg after a successful pilot at our Amherst location,” said Ed Rick, director, consumer marketing & digital. “It’s so easy to use! All you need to do is download the app, connect to our in-store Wi-Fi and enter your Tops BonusPlus card information.”

Tops is expected to continue the expansion of this new technology to its locations in Orchard Park, NY and Batavia, NY in the coming months.

# # # Tops Markets, LLC is headquartered in Williamsville, NY and operates 157 full-service supermarkets with five additional franchise stores and is the largest private, for-profit employer in Western New York. As a leading grocery retailer in New York, northern Pennsylvania, and western Vermont, and with the support of 14,500 associates, our core mission is to help our communities flourish. We support programs that seek to eradicate hunger and disease; promote the education of our youth; and to ensure we reduce environmental waste and energy consumption while providing our customers with sustainably sourced, high quality products. For more information, visit


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