News Release
 December 2, 2020
CONTACT: Kathy Sautter
716 635 5577

Williamsville, N.Y. – Americans have become acutely aware of their day to day interactions, habits, and travels. But the one thing that remains consistent and essential is the need for groceries. At Tops, shopper safety and the well-being of associates is our top priority. Since early March, we have implemented dozens of additional safety measures and continue to emphasize their importance with store and warehouse team members. Some of these measures include increased frequency of cleaning and sanitization, mask requirements, guidance signs, plexi barriers, monitoring in-store congestion and proper distancing. We also continue to research and invest in new cleaning solutions and processes as they become available. Many of our stores now have electrostatic sprayers that disinfect and kill germs within one minute.

In order to further alleviate any shopper trepidation, we are pleased to continue to offer services like senior shopping hours (Tuesday and Thursday mornings from 6:00-8:00am), and home delivery and curbside pick-up in the vast majority of stores. But it is the expansion of contactless services at Tops like Shop+Scan, Tap & Go payment options, and e-Gift Cards that will allow customers to further take control of their shopping experience. Tap & Go Payment Aligned with services like Apple, Google, and Samsung Pay along with many compatible credit and debit cards, this digital wallet allows shoppers to simply tap the check-out console with their phone or credit card to complete their transaction. This new service is currently available in most Tops store locations with full implementation expected to be complete by the end of the year. “In a time where we are laser focused on everything we are coming into contact with, Tap & Go payment is a great way to offer peace of mind to our shoppers,” said Kathy Sautter, public and media relations manager for Tops Friendly Markets. Tops Shop + Scan Another new, convenient way to shop at Tops where you control your level of engagement. By simply using your phone, you can scan and then bag your items as you shop. While shopping, the user will see a running total and watch their savings and rewards automatically apply. When finished, they simply visit any pay station for an expedited check out allowing the customer to get in and out of the store quickly. The Shop + Scan app was originally piloted this summer and has recently expanded to now include six western NY locations. ? East Amherst, NY (9660 Transit Rd.) ? Hamburg, NY (6150 South Park Ave.) ? Orchard Park, NY (3201 Southwestern Blvd.) ? East Aurora, NY (65 Grey St.) ? Grand Island, NY (2140 Grand Island Blvd.) ? Buffalo/Kenmore, NY (1740 Sheridan Dr.) "We are excited to bring this innovative new technology to even more customers in western New York after a very successful pilot at our Amherst, NY location," said Ed Rick, director, consumer marketing & digital. "It’s so easy to use. All you need to do is download the Tops Shop + Scan app, connect to our free in-store Wi-Fi, enter your Tops BonusPlus card number, and you are ready to shop."

Electronic Gift Cards Now showering your friends or family members with gifts is even easier with Tops gift cards. Purchase Tops gift cards online at and choose between digital eGift cards sent by email or traditional plastic gift cards delivered by postal mail. Digital eGift cards can be immediately delivered to the recipient’s inbox or you can choose a specific date/time for arrival. Whatever option you choose, a Tops gift card is the perfect gift to send: • to your child’s teacher to thank them for all that they’re doing • to a neighbor or a relative that is unemployed due to the pandemic • to someone that has everything and you never know what to get them • to your Church's Food Pantry as eGift cards never expire and allows the recipient to buy the food they need the most • to your kids that are driving as eGift cards can also be used to buy Gasoline at all Tops Fuel Centers • to send well wishes, thank you, happy birthday, Happy Holidays, and so much more! ### Tops Markets, LLC is headquartered in Williamsville, NY and operates 157 full-service supermarkets with five additional franchise stores and is the largest private, for-profit employer in Western New York. As a leading grocery retailer in New York, northern Pennsylvania, and western Vermont, and with the support of 14,500 associates, our core mission is to help our communities flourish. We support programs that seek to eradicate hunger and disease; promote the education of our youth; and to ensure we reduce environmental waste and energy consumption while providing our customers with sustainably sourced, high quality products. For more information, visit


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