News Release
 February 18, 2021
CONTACT: Kathy Sautter
716 635 5577

Williamsville, N.Y. –Today, Tops is proud to cut the ribbon on a major $3.5 million renovation project which is now complete at its store located at 390 W. Main Street, Batavia, NY. This marks the 13th renovation for the supermarket chain since 2020 and the first for this year. This renovation is a part of the company’s $40 million capital improvement plan. Tops Friendly Markets virtually cut the ribbon on this impressive 78,000 sq. ft. store today, Thursday, February 18, 2021 at 11:00 am. To see some of these exciting renovations, visit us in- store, on our facebook page (@TopsFriendlyMarkets) or at our website, Kris Ponzi, store manager for this Batavia Tops location noted that “with all of our new amenities, our expanded signature floral, fresh fried donuts and custom cakes, to our wider selection of specialty and imported cheeses to our Tops Brew Market with plenty of local beers, guests are sure to enjoy all of our enhanced offerings.” She invites her neighbors to visit this newly remodeled store during the Grand Re-Opening celebration week and even have the chance to win some great prizes like Tops gift cards for food and fuel, overnight stays at Batavia Downs Gaming & Hotel, and free Grocery Express Delivery memberships.

Almost everything inside and outside of the store has been touched giving it a refreshed and modernized appearance. From updated new exterior paint and enhanced facade, new interior décor, energy efficient equipment, digital menu screens, and LED lighting, to a completely remodeled fuel station in the parking lot. Customers will also enjoy the added convenience of 10 new state of the art self-check outs added during the renovation which will help to expedite their shopping.

You’ll feel the freshness in the expanded produce area featuring a fresh prep cut fruit and vegetable station. Tops partnership with over 200 local growers, includes several of our neighbor’s right here in Western New York, bringing the freshest local produce straight from the farm to your table. Tops prides itself on carefully selecting, inspecting, and ensuring your produce arrives at the peak of perfection. Tops is also a proud supporter of product grown by New York State farmers who adhere to the New York State Grown and Certified program’s requirements, which includes verification of safe food handling practices and participation in environmental sustainability programs. The newly remodeled bakery now offers a wider selection of detailed custom cakes and confections for weddings and special occasions as well as an expanded assortment of freshly baked breads, pastries, and signature fresh fried donuts. Throughout the store, shoppers will also see an increase of antibiotic-free meat, plant based options, daily fresh chef prepared sushi, and sustainable seafood selections, along with a wider selection of certified organic and gluten-free offerings including natural bulk dry beans, rice and grains.

To stay hydrated there is an expanded section of the store dedicated to waters, seltzers, and sparkling waters, including many imported varieties, which are on trend. Love local beer? Tops took to heart the recent challenges facing local breweries and increased its support by enhancing not only the selection of local favorites, but their overall offerings in the Brew Market. And when ordering online, shoppers can even get all of their favorite traditional and craft beers, hard ciders, and seltzers delivered right to their homes. The stores remodel includes the Pharmacy that has a new, safe and convenient waiting area which provides a wide variety of services to the community seven days a week. Tops is committed to making it easy to get every healthy thing you need in one quick stop and offers a number of immunizations, is an authorized administer of the Department of Motor Vehicles' Vision test, provides low prescription prices along with the GoodRx app, and accepts over 3,000 insurance plans. The Batavia Tops Pharmacy, along with 50 other Tops Pharmacy locations throughout our region, are also the safe and convenient location for COVID-19 vaccinations. To learn more about COVID-19 vaccinations visit

Tops shoppers can also save time by utilizing Tops Grocery Pick-up and Delivery services. With fast, online ordering, get your favorite items and the best deals in town that you love delivered from our store to your door in as little as two hours. Customers can visit and enter their zip code to get started.

Also new in Batavia, an innovative and interactive in-store program called “Flashfood” that allows customers to purchase food nearing its sell-by date to save money and to help reduce food waste. Items like fresh produce, meat, deli, bakery, and dairy, may be listed at up to 50% off on the Flashfood app and then are available for easy pick up inside the store. Because of its tremendous success, Tops now offers this service at 33 store locations. “At Tops, social responsibility and sustainability have always been at the core of our mission, upholding standards that ensure we reduce environmental waste and energy consumption while providing customers with sustainably sourced, high-quality products, at a great value,” said Jeff Culhane, senior vice president of sales and merchandising for Tops. “The Flashfood program fits right into our business model and we’re excited to bring this unique, money saving opportunity to our customers.” To learn more about Tops sustainability efforts, visit ### About Tops Friendly Markets Tops Markets, LLC is headquartered in Williamsville, NY and operates 157 full-service supermarkets with five additional franchise stores and is the largest private, for-profit employer in Western New York. As a leading grocery retailer in New York, northern Pennsylvania, and western Vermont, and with the support of 15,000 associates, our core mission is to help our communities flourish. We support programs that seek to eradicate hunger and disease; promote the education of our youth; and to ensure we reduce environmental waste and energy consumption while providing our customers with sustainably sourced, high quality products. For more information, visit


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