News Release
 July 30, 2021
CONTACT: Kathy Sautter
716 635 5577

WILLIAMSVILLE, N.Y. — Tops Friendly Markets is pleased to announce that it is the recipient of the 2021 ACI Impact Award from ACI Worldwide Real-Time payments. Tops is receiving this award as ACI is recognizing the company’s bold innovation efforts specifically as it relates to EMV contactless payment.

Tops worked hand in hand with ACI to implement EMV contactless payment to provide a safe, fast and sanitary way for customers to make their financial transactions during their shopping experience. The transaction is faster than inserting a credit/debit card chip, is secure as it holds the same standards as chip card transactions, and is sanitary as it reduces the physical contact which limits exposure to health risks for both the customer and the cashier.

“As COVID was spreading we needed a faster, healthier checkout experience,” said Jeanine Sobocinski, project manager, electronic payment systems for Tops. “Contactless requires less help from associates, eliminates issues with premature card removal, partial insertion, or bad reader connection, and reduces physical contact with the cashier and the pin pad.”

Since 2011 ACI’s Innovation Awards program has celebrated leading banks, financial intermediaries, merchants, and billers around the world for their innovative use of ACI Worldwide’ s portfolio of payment solutions. This was the first time in ACI’s history that the company elected to recognize finalist with Impact Awards. As an Impact Award winner, Tops will advance to the next round of the 2021 ACI Innovation Awards.


About Tops Friendly Markets

Tops Markets, LLC is headquartered in Williamsville, NY and operates 157 full-service supermarkets with five additional franchise stores and is the largest private, for-profit employer in Western New York. As a leading grocery retailer in New York, northern Pennsylvania, and western Vermont, and with the support of 15,000 associates, our core mission is to help our communities flourish. We support programs that seek to eradicate hunger and disease; promote the education of our youth; and to ensure we reduce environmental waste and energy consumption while providing our customers with sustainably sourced, high quality products. For more information, visit


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