News Release
 May 25, 2023
CONTACT: Kathy Sautter
716 635 5577

Williamsville, N.Y. – Tops Friendly Markets, a leading full-service grocery retailer in New York, northern Pennsylvania, and Vermont, is pleased to announce the promotion of Joe Mailhot to manager, bakery merchandising.

In his new role, Joe will be responsible for overseeing, executing, and managing all aspects of In-store Bakery Merchandising. He will also manage product quality, mix, cost, programming, in store presentation, warehouse inventory levels, product allocations, promotional activity, sales/margin and all other aspects that contribute to achieving department budgets and meeting financial goals.

Joe joined Tops Markets in 1990 as a stock clerk/cashier and has held various positions including Non-Perishable Operations Manager, Perishable Operations Manager and Assistant Store Manager before being promoted to Store Manager in 2008. He managed six (6) different locations across a 10-year stint in the Western Region before being promoted to Category Business Manager of Center Store in2018, with oversight of ethnic and specialty foods, cookies and crackers.

Joe holds a Bachelor of Science degree in Business Administration and a Master of Business Administration (MBA) from the University of Phoenix in Arizona. He currently resides in Lancaster, New York with his wife, Courtney (who works for Tops Markets as a Senior Community Relations Specialist). Joe is the proud father of three -Owen, who currently serves as a sergeant in the US Army, Mikayla and Reagan.

Do you have a passion for food? So do we! Join the 28th largest supermarket chain in the country and do what you love every day-all while learning new skills, honing your craft, and growing as a leader. From various positions throughout our stores to warehouse opportunities and more, we just may have the perfect match for you! To learn more about the great opportunities that await you at your neighborhood Tops visit

### About Tops Friendly Markets Based in Williamsville, NY, Tops Markets currently operates 149 grocery stores in New York, Pennsylvania, and Vermont, including five that are run by franchisees. As the largest private, for-profit employer in Western New York, with over 14,000 associates, the company is dedicated to providing sustainably sourced, high-quality products, while helping its communities flourish via support for programs that eradicate hunger and disease, educate youth and reduce environmental waste and energy consumption. For more information, visit


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