News Release
 March 27, 2003
CONTACT: Stefanie Zakowicz
716 635 5885

Ed Armstrong Named 'Manager of the Year'

Williamsville, NY… Tops Friendly Markets recently announced that Edward Armstrong, store manager of the company's Jamestown location, has been named 2002 Store Manager of the Year.

In order to be nominated, managers had to reach sales and profit goals for their stores, along with focusing on developing associates and on being involved in their community. Fourteen Tops district managers each nominated one store manager who met those criteria. From the 14 nominees, company executives selected Armstrong as Manager of the Year.

In regard to Armstrong, District Manager Joe Salhab, who nominated him said, "Ed consistently works to improve his store, his associates and his community.” He added, “ He is a dedicated leader and truly deserves the respect he has earned from his staff, his peers and his customers.”

Armstrong was honored, in part, for his excellence in associative development. During his two years as store manager he has seen 15 associates promoted to management-level positions. In order to achieve this, Armstrong said, "I focus on building confidence in my associates to accomplish their goals."

Armstrong has also been successful in developing and teaching staff members to achieve levels of great responsibility and success by, in his own words, “teaching them the basics of the business and helping them to better understand the importance of serving the customers."

Armstrong, resides in Olean, NY with his three children Shayla, Alex and Levi, and is in the process of moving to Chautauqua County. He is known for his involvement in the community, and recently received a letter of recognition for providing a safe haven for the children of Holy Family Catholic School. Power at the school was lost when an automobile struck a utility pole. He allowed the students to stay at the store offering them pizza, pop, and a television to keep them entertained while they waited.

Armstrong is also an active member of the Chautauqua County Chamber of Commerce. Furthermore, he teaches classes and coordinates support for the local chapter of Junior Achievement, and is involved in the "Love School" project, which recognizes classes with perfect attendance.

Aside from receiving a trophy and a year's worth of bragging rights, Armstrong was awarded a car lease and free gasoline for a year.

Tops Markets, LLC is one of six retail operating companies under Ahold USA, one of the leading supermarket operations in the U.S. Tops currently operates 158 Tops Friendly Markets, 205 convenience stores under the Wilson Farms, Sugarcreek and Tops Xpress banners, and 9 B-Kwik Food Markets in New York, Pennsylvania and northeast Ohio. This and other recent news releases can be found on Tops’ website at



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