News Release
 May 29, 2019
CONTACT: Kathy Sautter
716 635 5577

WILLIAMSVILLE, N.Y. – Tops Friendly Markets continues to revolutionize the way it assists consumers as they go about their shopping experience. After the successful launch of Tops Grocery Delivery Service in 2017, Tops continued to enhance the customer’s shopping experience with the introduction of Tops Grocery Pick Up service in October 2018 at three Tops locations. The service was so well received by shoppers, Tops is announcing the expansion of Pick Up to now include 16 NEW sites across the chains Western New York footprint:

6914 Erie Rd., Derby, NY S. 6150 South Park Ave., Hamburg, NY 3201 Southwestern Blvd.. Orchard Park, NY 65 Grey St., East Aurora, NY 2101 Elmwood Ave., Buffalo, NY 1740 Sheridan Dr., Buffalo, NY 3980 Maple Rd., Amherst, NY 4777 Transit Rd., Depew, NY 9660 Transit Rd., Amherst, NY 355 Orchard Park Rd., Buffalo, NY 700 Thruway Plaza, Cheektowaga, NY 7200 Niagara Falls Blvd., Niagara Falls, NY 5175 Broadway, Depew, NY 5827 South Transit Rd., Lockport, NY 390 W. Main St., Batavia, NY 425 Niagara St., Buffalo, NY

“This expansion is significant for Tops as it assists shoppers from Buffalo to Batavia, Hamburg to Niagara Falls, making their shopping experience that much easier,” said Edward Rick, director of consumer marketing and digital for Tops Friendly Markets.

In the coming months Tops is looking to further expand the Pick Up service further down the thruway to include several of its stores in Rochester and Syracuse, broadening the scope of the offering to an additional 22 stores, for a total of 41 in the chains arsenal.

“Tops Grocery pick up service is a great way to save time and money for our customers by combining two great services into one – Tops Instacart and Tops Pick Up, “ said Kathy Sautter, public and media relations manager for Tops. “We recognize that our customers are busy and this added convenience helps take one more thing off their already overflowing plates.”

Using Tops Grocery Pick Up is easy! Shoppers order their groceries online at Tops, select their preferred pickup time frame (between 8am-8pm) at any of the designated Tops locations, and then checkout right online. Instacart shoppers will shop the customers’ order and prepare them for pick up. Upon arrival, customers can park in a designated parking area reserved for Grocery Pick Up customers and a Tops associate will bring their groceries right to their vehicle. It’s that easy!

Not only will shoppers be able to order the same delicious and fresh meat, seafood, and produce selections they find in store, online, but also a new feature of online shopping is Tops new online natural and organics store, Featuring thousands of certified organic, gluten free, and minimally processed products, features your favorite national brands including Tops own Full Circle brand of organics. These wholesome, earth-friendly products are all grouped together in one place for shopper’s convenience. Easily add these healthy options to your basket while shopping Tops online and checkout with all of your groceries in one place. Be sure to enter your Tops BonusPlus Card number so you can continue to earn the same great in store benefits online like Gas Points while you shop.

To help celebrate the expansion of Tops Grocery Pick Up at Tops, Tops is offering a great deal. Try Tops Grocery Pick Up today and save $10 off your first order of $35 with promo code TopsPickUp. You’ll enjoy no fees, no service charge, and no gratuity! A savings all the way around! Visit

Creating an Instacart account is easy! Simply follow the steps at and upon registering make sure you enter your Tops BonusPlus Card number to ensure you earn your Tops GasPoints!

# # #

ABOUT TOPS FIRENDLY MARKETS Tops Markets, LLC is headquartered in Williamsville, NY and operates 159 full-service supermarkets with five additional franchise stores and is the largest private, for-profit employer in Western New York. As a leading grocery retailer in New York, northern Pennsylvania, and western Vermont, and with the support of 14,000 associates, our core mission is to help our communities flourish. We support programs that seek to eradicate hunger and disease; promote the education of our youth; and to ensure we reduce environmental waste and energy consumption while providing our customers with sustainably sourced, high quality products. For more information, visit


Press Room Archive